Starter
Free
- 5,000 messages / month
- 3,000 contacts
- 2 team members
- 1 WhatsApp number
- Shared inbox
- Approved-template campaigns
- Template center
- Workflows
Pricing
Simple plans that grow with your team
Pick the plan that fits your team today and change it as you grow. WhatsApp conversation charges are billed by Meta to your own Meta account.
Growth
USD 49/ month
- 25,000 messages / month
- 15,000 contacts
- 5 team members
- 3 WhatsApp numbers
- Shared inbox
- Approved-template campaigns
- Template center
- Workflows
- Audiences
- REST API
- Advanced analytics
Business
USD 99/ month
- 100,000 messages / month
- 50,000 contacts
- 15 team members
- 10 WhatsApp numbers
- Shared inbox
- Approved-template campaigns
- Template center
- Workflows
- Audiences
- REST API
- Advanced analytics
- Team roles and permissions
- Audit log
Agency
USD 249/ month
- 500,000 messages / month
- 250,000 contacts
- 50 team members
- 50 WhatsApp numbers
- All features
New organizations start on the default plan. To move to a paid plan, contact us — plans are activated after payment is confirmed.
About Meta’s charges
WADesk plans cover the workspace: inbox, contacts, campaigns, workflows and your team. Meta charges separately for WhatsApp conversations and bills your own Meta Business account — WADesk never adds a margin to those charges and cannot see or change them.
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What each plan includes
| Feature | Starter | Growth | Business | Agency |
|---|---|---|---|---|
| Limits | ||||
| Messages per month | 5,000 | 25,000 | 100,000 | 500,000 |
| Contacts | 3,000 | 15,000 | 50,000 | 250,000 |
| Team members | 2 | 5 | 15 | 50 |
| WhatsApp numbers | 1 | 3 | 10 | 50 |
| Included | ||||
| Shared inbox | Included | Included | Included | Included |
| Approved-template campaigns | Included | Included | Included | Included |
| Template center | Included | Included | Included | Included |
| Workflows | Included | Included | Included | Included |
| Audiences | — | Included | Included | Included |
| REST API | — | Included | Included | Included |
| Advanced analytics | — | Included | Included | Included |
| Team roles and permissions | — | — | Included | Included |
| Audit log | — | — | Included | Included |
Questions
Frequently asked questions
Do I need a Meta account?
Yes. WADesk connects to the official WhatsApp Business Cloud API using your own WhatsApp Business Account, phone number ID and access token. Creating an account in Meta does not connect it to WADesk automatically — you add the details in WhatsApp setup and run a connection test.
Can I send any message to any contact?
No. Outside the 24-hour customer service window WhatsApp requires an approved message template, and campaigns only go to contacts with a recorded opt-in.
Are organizations kept separate?
Yes. Contacts, conversations, templates, campaigns and Meta credentials belong to one organization and are only visible to its members.
How is billing handled?
Plans are assigned by the platform operator. If the operator connects Stripe, owners can upgrade through Stripe Checkout; a plan only changes after Stripe confirms payment.
Give your team one place for WhatsApp.
Create an organization in a minute. Connect your Meta account when you are ready.